Is Twilio down for everyone or just for me?

Most likely just you. Twilio answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach twilio.com.

What problems do people report with Twilio?

Nobody has reported a problem in the last 7 days. If Twilio isn't working for you, add a report at the top of this page so the next visitor knows.

How often does Twilio go down?

Over the last 30 days Twilio was reachable in 100% of our 264 scheduled checks. We have not logged an outage in the last 90 days.

How do you check whether Twilio is down?

Every 5 minutes our server in EU (Falkenstein) looks up twilio.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.

Does Twilio have an official status page?

Yes, Twilio posts its own updates at status.twilio.com. We read it every few minutes; at the moment it says "Partially Degraded Service".

Is Twilio down?

twilio.comDeveloper toolsChecked every 5 minutes

Official status

No, Twilio is up right now.

It answered in 483 ms. If it isn't working for you, the problem is probably on your side, so see what to try below.

Twilio's status page mentions: Voice Call Failures between a Subset of Twilio numbers and Multiple Networks in Germany..

Checked 2 minutes ago from EU (Falkenstein) · Check from other countries

Not working for you? Tell others what's wrong. Reports are anonymous; we don't store IP addresses.

Response time: 483msHTTP 200 OK
Uptime, 24 hours: 100%264 checks
Uptime, 30 days: 100%264 checks
SSL certificate: 91daysValid until Jan 26, 2027

Notify me when Twilio is down

Leave your email and we'll write to you when our checks find Twilio down. No account needed.

Last 24 hours

UpProblemsDownNo data

24h agoNo problems detectedNow

Typical 632 msFastest 530 msSlowest 890 ms

1.0 s500 ms

24h ago18h12h6hNow

Checks around the world

ReachableMixed or reportsUnreachable

Latest result from each check location
Location	Result	Response	Checked
EU (Falkenstein)primary	Up	483 ms	2 minutes ago

Check from other countries

0 of 5 picked

Pick up to 5 countries. One home or mobile connection in each opens twilio.com through Globalping, so you can see whether a problem is limited to some places. You can do this 3 times an hour.

Home and mobile connections: 12 of 12 reached Twilio

2 hours ago via Globalping

Result from one connection in each country
Location	Result	First byte
Durban, South Africa	Up	1.0 s
Dhaka, Bangladesh	Up	1.1 s
Mathura, India	Up	1.2 s
Pati, Indonesia	Up	1.1 s
Nagoya, Japan	Up	886 ms
Singapore	Up	979 ms
Bangkok, Thailand	Up	1.1 s
Frankfurt, Germany	Up	359 ms
London, United Kingdom	Up	355 ms
New York, United States	Up	218 ms
Melbourne, Australia	Up	996 ms
Sao Paulo, Brazil	Up	511 ms

Countries light up as visitors run the connection test below or report problems.

Last 15 checks

Newest first

The latest checks of Twilio
Time	Result	Answer	Response	From
Oct 27, 09:53 UTCScheduled	Up	200 OK	483 ms	EU (Falkenstein)
Oct 27, 09:48 UTCScheduled	Up	200 OK	597 ms	EU (Falkenstein)
Oct 27, 09:43 UTCScheduled	Up	200 OK	642 ms	EU (Falkenstein)
Oct 27, 09:38 UTCScheduled	Up	200 OK	489 ms	EU (Falkenstein)
Oct 27, 09:33 UTCScheduled	Up	200 OK	549 ms	EU (Falkenstein)
Oct 27, 09:28 UTCScheduled	Up	200 OK	589 ms	EU (Falkenstein)
Oct 27, 09:23 UTCScheduled	Up	200 OK	481 ms	EU (Falkenstein)
Oct 27, 09:18 UTCScheduled	Up	200 OK	638 ms	EU (Falkenstein)
Oct 27, 09:13 UTCScheduled	Up	200 OK	632 ms	EU (Falkenstein)
Oct 27, 09:08 UTCScheduled	Up	200 OK	583 ms	EU (Falkenstein)
Oct 27, 09:03 UTCScheduled	Up	200 OK	753 ms	EU (Falkenstein)
Oct 27, 08:58 UTCScheduled	Up	200 OK	548 ms	EU (Falkenstein)
Oct 27, 08:53 UTCScheduled	Up	200 OK	551 ms	EU (Falkenstein)
Oct 27, 08:48 UTCScheduled	Up	200 OK	599 ms	EU (Falkenstein)
Oct 27, 08:43 UTCScheduled	Up	200 OK	606 ms	EU (Falkenstein)

Test from your connection

Your browser tries to reach twilio.com directly, the same way it would if you opened it. We compare that with our own check to tell whether the problem is the site or your connection.

We record only whether the test worked, how long it took and your country. Ad blockers can block the test for some sites.

Official status

Twilio status page

Partially Degraded ServiceFrom Twilio's own status page, read just now

Voice Call Failures between a Subset of Twilio numbers and Multiple Networks in Germany.
Investigating, updated 10 minutes ago
Twilio customers may be experiencing voice call failures from and to a subset of Twilio Phone Numbers to network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Read the full update
MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States
Monitoring, updated 55 minutes ago
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Cellcom network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Read the full update
MMS Delivery Delays From a Subset of Twilio Long Codes to C-Spire United States
Monitoring, updated 2 hours ago
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Read the full update
SMS Delivery Failures and Delays Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil
Identified, updated 3 hours ago
Twilio customers may be experiencing SMS delivery failures and delays between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes…
Read the full update
SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania
Identified, updated 4 hours ago
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Read the full update

Affected components

SMS Short Code, North AmericaDegraded performance
MMS Short Code, North AmericaMaintenance
MMS Toll-Free, North AmericaDegraded performance
SMS, Latin AmericaDegraded performance
Voice, APACDegraded performance
MMS, APACDegraded performance
Voice, EuropeDegraded performance
SMS, Middle East & AfricaDegraded performance
Lookup Identity MatchMaintenance
Lookup Line Type Intelligence [Legacy API]Degraded performance
RCS MessagingDegraded performance
Legacy Identity MatchAndAttributesMaintenance

180 other components report no problems.

Scheduled maintenance: Malaysia SMS Carrier Maintenance - Red OneOct 27, 14:00 UTC
Scheduled maintenance: Indonesia SMS Carrier Maintenance - XL AxiataOct 27, 17:00 UTC
Scheduled maintenance: Russia SMS Carrier Maintenance - Tele2Oct 27, 19:00 UTC

Recently resolved, as reported by Twilio

Voice Call Failures From Twilio Phone Numbers to GermanyOct 27, 09:00 UTC, 22 min
SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United StatesOct 27, 03:53 UTC, 3 h 17 min
SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South AfricaOct 27, 01:34 UTC, 3 h 43 min
WhatsApp Sandbox Sending Configuration IssuesOct 26, 15:00 UTC, 2 h 40 min
SMS Delivery Delays from Twilio to Cellcom IsraelOct 26, 00:49 UTC, 13 h 58 min
SMS Delivery Delays from Twilio to Telcel MexicoOct 25, 23:15 UTC, 4 h 17 min

Problem reports

Nobody has reported a problem with Twilio in the last 7 days. If it isn't working for you, say so at the top of this page.

Comments

No comments yet

Describe what isn't working with Twilio to help the next person.

Twilio outage history

Last 90 days

No outages in the last 90 days

Every scheduled check of Twilio has been answered since we started monitoring it.

If Twilio isn't working for you

Reload without the cache
Press Ctrl+F5 on Windows or Cmd+Shift+R on a Mac, or open the site in a private window.
Try another network
Switch between Wi-Fi and mobile data. If it works on one, the problem is your network or provider.
Pause extensions and VPN
Ad blockers, VPNs and proxies are common causes of sites failing to load.
Restart the app or device
For mobile apps, also check for an update.
Check your clock
A wrong date or time on your device breaks secure connections.
Refresh your DNS
If only Twilio fails, restart your router or switch to a public DNS resolver.

Common questions about Twilio

Is Twilio down for everyone or just for me?: Most likely just you. Twilio answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach twilio.com.
What problems do people report with Twilio?: Nobody has reported a problem in the last 7 days. If Twilio isn't working for you, add a report at the top of this page so the next visitor knows.
How often does Twilio go down?: Over the last 30 days Twilio was reachable in 100% of our 264 scheduled checks. We have not logged an outage in the last 90 days.
How do you check whether Twilio is down?: Every 5 minutes our server in EU (Falkenstein) looks up twilio.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.
Does Twilio have an official status page?: Yes, Twilio posts its own updates at status.twilio.com. We read it every few minutes; at the moment it says "Partially Degraded Service".