Is Tidio down for everyone or just for me?

Most likely just you. Tidio answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach tidio.com.

What problems do people report with Tidio?

Nobody has reported a problem in the last 7 days. If Tidio isn't working for you, add a report at the top of this page so the next visitor knows.

How often does Tidio go down?

Over the last 30 days Tidio was reachable in 100% of our 623 scheduled checks. We have not logged an outage in the last 90 days.

How do you check whether Tidio is down?

Every 5 minutes our server in EU (Falkenstein) looks up tidio.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.

Does Tidio have an official status page?

Yes, Tidio posts its own updates at status.tidio.com. We read it every few minutes; at the moment it says "All Systems Operational".

Is Tidio down? Live status and outage map

tidio.comMessaging & callsChecked every 5 minutes

Official status

No, Tidio is up right now.

It answered in 439 ms. If it isn't working for you, the problem is probably on your side, so see what to try below.

Checked 3 minutes ago from EU (Falkenstein) · Check from other countries

Not working for you? Tell others what's wrong. Reports are anonymous; we don't store IP addresses.

Response time: 439msHTTP 200 OK
Uptime, 24 hours: 100%273 checks
Uptime, 30 days: 100%623 checks
SSL certificate: 55daysValid until Jan 9, 2027

Notify me when Tidio is down

Leave your email and we'll write to you when our checks find Tidio down. No account needed.

Tidio outage map

ReachableProblems or reportsUnreachable

Reached from EU (Falkenstein)

The big dot is our server in EU (Falkenstein), which decides the status above. Small dots are home and mobile connections, one per country. Countries are shaded as visitors run the connection test below or report problems.

Check from other countries

0 of 5 picked

Pick up to 5 countries and watch them on the map. One home or mobile connection in each opens tidio.com through Globalping, so you can see whether a problem is limited to some places. You can do this 3 times an hour.

Last 24 hours

UpProblemsDownNo data

24h agoNo problems detectedNow

Typical 265 msFastest 168 msSlowest 446 ms

500 ms250 ms

24h ago18h12h6hNow

Last 15 checks

Newest first

The latest checks of Tidio
Time	Result	Answer	Response	From
Nov 15, 01:46 UTCScheduled	Up	200 OK	439 ms	EU (Falkenstein)
Nov 15, 01:41 UTCScheduled	Up	200 OK	270 ms	EU (Falkenstein)
Nov 15, 01:36 UTCScheduled	Up	200 OK	186 ms	EU (Falkenstein)
Nov 15, 01:30 UTCScheduled	Up	200 OK	294 ms	EU (Falkenstein)
Nov 15, 01:25 UTCScheduled	Up	200 OK	231 ms	EU (Falkenstein)
Nov 15, 01:19 UTCScheduled	Up	200 OK	229 ms	EU (Falkenstein)
Nov 15, 01:14 UTCScheduled	Up	200 OK	202 ms	EU (Falkenstein)
Nov 15, 01:09 UTCScheduled	Up	200 OK	293 ms	EU (Falkenstein)
Nov 15, 01:03 UTCScheduled	Up	200 OK	207 ms	EU (Falkenstein)
Nov 15, 00:58 UTCScheduled	Up	200 OK	159 ms	EU (Falkenstein)
Nov 15, 00:53 UTCScheduled	Up	200 OK	167 ms	EU (Falkenstein)
Nov 15, 00:48 UTCScheduled	Up	200 OK	414 ms	EU (Falkenstein)
Nov 15, 00:42 UTCScheduled	Up	200 OK	167 ms	EU (Falkenstein)
Nov 15, 00:37 UTCScheduled	Up	200 OK	211 ms	EU (Falkenstein)
Nov 15, 00:32 UTCScheduled	Up	200 OK	127 ms	EU (Falkenstein)

Test from your connection

Your browser tries to reach tidio.com directly, the same way it would if you opened it. We compare that with our own check to tell whether the problem is the site or your connection.

We record only whether the test worked, how long it took and your country. Ad blockers can block the test for some sites.

Official status

Tidio status page

All Systems OperationalFrom Tidio's own status page, read 1 minute ago

Recently resolved, as reported by Tidio

Webhook events not being deliveredOct 28, 20:08 UTC, 1 h 54 min

Problem reports

Nobody has reported a problem with Tidio in the last 7 days. If it isn't working for you, say so at the top of this page.

Comments

No comments yet

Describe what isn't working with Tidio to help the next person.

Tidio outage history

Last 90 days

No outages in the last 90 days

Every scheduled check of Tidio has been answered since we started monitoring it.

If Tidio isn't working for you

Reload without the cache
Press Ctrl+F5 on Windows or Cmd+Shift+R on a Mac, or open the site in a private window.
Try another network
Switch between Wi-Fi and mobile data. If it works on one, the problem is your network or provider.
Pause extensions and VPN
Ad blockers, VPNs and proxies are common causes of sites failing to load.
Restart the app or device
For mobile apps, also check for an update.
Check your clock
A wrong date or time on your device breaks secure connections.
Refresh your DNS
If only Tidio fails, restart your router or switch to a public DNS resolver.

Common questions about Tidio

Is Tidio down for everyone or just for me?: Most likely just you. Tidio answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach tidio.com.
What problems do people report with Tidio?: Nobody has reported a problem in the last 7 days. If Tidio isn't working for you, add a report at the top of this page so the next visitor knows.
How often does Tidio go down?: Over the last 30 days Tidio was reachable in 100% of our 623 scheduled checks. We have not logged an outage in the last 90 days.
How do you check whether Tidio is down?: Every 5 minutes our server in EU (Falkenstein) looks up tidio.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.
Does Tidio have an official status page?: Yes, Tidio posts its own updates at status.tidio.com. We read it every few minutes; at the moment it says "All Systems Operational".