Is Prime Video down?
No, Prime Video is up right now.
It answered in 532 ms. If it isn't working for you, the problem is probably on your side, so see what to try below.
Checked from EU (Falkenstein)
- Response time
- 532msHTTP 200 OK
- Uptime, 24 hours
- 100%288 checks
- Uptime, 30 days
- 99.93%1,458 checks
- SSL certificate
- 112daysValid until Feb 11, 2027
Last 24 hours
Checks around the world
| Location | Result | Response | Checked |
|---|---|---|---|
| EU (Falkenstein)primary | Up | 532 ms |
Countries light up as visitors run the connection test below or report problems.
Last 15 checks
| Time | Result | Answer | Response | From |
|---|---|---|---|---|
| Scheduled | Up | 200 OK | 532 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 779 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 581 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 551 ms | EU (Falkenstein) |
| Scheduled | Problems | 503 Service Unavailable | 311 ms | EU (Falkenstein) |
| Scheduled | Problems | 503 Service Unavailable | 309 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 386 ms | EU (Falkenstein) |
| Scheduled | Problems | 503 Service Unavailable | 258 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 671 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 578 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 458 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 664 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 412 ms | EU (Falkenstein) |
| Scheduled | Problems | 503 Service Unavailable | 167 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 755 ms | EU (Falkenstein) |
Test from your connection
Your browser tries to reach primevideo.com directly, the same way it would if you opened it. We compare that with our own check to tell whether the problem is the site or your connection.
We record only whether the test worked, how long it took and your country. Ad blockers can block the test for some sites.
Problem reports
Is Prime Video working for you?
If not, tell others what's wrong. Reports are anonymous; we don't store IP addresses.
Nobody has reported a problem with Prime Video in the last 24 hours.
Comments
No comments yet
Prime Video outage history
Problems for 10 min
503 Service Unavailable
Problems in one check
503 Service Unavailable
Problems in one check
503 Service Unavailable
Problems for 10 min
503 Service Unavailable
Problems in one check
503 Service Unavailable
Problems in one check
503 Service Unavailable
Problems for 10 min
503 Service Unavailable
Problems in one check
503 Service Unavailable
Problems in one check
503 Service Unavailable
Problems in one check
503 Service Unavailable
If Prime Video isn't working for you
Reload without the cache
Press Ctrl+F5 on Windows or Cmd+Shift+R on a Mac, or open the site in a private window.
Try another network
Switch between Wi-Fi and mobile data. If it works on one, the problem is your network or provider.
Pause extensions and VPN
Ad blockers, VPNs and proxies are common causes of sites failing to load.
Restart the app or device
For mobile apps, also check for an update.
Check your clock
A wrong date or time on your device breaks secure connections.
Refresh your DNS
If only Prime Video fails, restart your router or switch to a public DNS resolver.
Common questions about Prime Video
- Is Prime Video down for everyone or just for me?
- Most likely just you. Prime Video answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach primevideo.com.
- What problems do people report with Prime Video?
- Nobody has reported a problem in the last 24 hours. If Prime Video isn't working for you, add a report above so the next visitor knows.
- How often does Prime Video go down?
- Over the last 30 days Prime Video was reachable in 99.93% of our 1,458 scheduled checks. The latest problem we logged began on Oct 22, 2026 and lasted 10 min.
- How do you check whether Prime Video is down?
- Every 5 minutes our server in EU (Falkenstein) looks up primevideo.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.