Is New Relic down? Live status and outage map
No, New Relic is up right now.
It answered in 107 ms. If it isn't working for you, the problem is probably on your side, so see what to try below.
Checked from EU (Falkenstein) · Check from other countries
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- Response time
- 107msHTTP 200 OK
- Uptime, 24 hours
- 100%38 checks
- Uptime, 30 days
- 100%38 checks
- SSL certificate
- 101daysValid until Feb 8, 2027
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New Relic outage map
Failed from 1 of 13 places
Not reachable from United States.
Fastest from Frankfurt, Germany (18 ms), slowest from Lodz, Poland (178 ms).
The big dot is our server in EU (Falkenstein), which decides the status above. Small dots are home and mobile connections, one per country. Countries are shaded as visitors run the connection test below or report problems.
Check from other countries
0 of 5 picked
Pick up to 5 countries and watch them on the map. One home or mobile connection in each opens newrelic.com through Globalping, so you can see whether a problem is limited to some places. You can do this 3 times an hour.
Last 24 hours
Last 15 checks
| Time | Result | Answer | Response | From |
|---|---|---|---|---|
| Scheduled | Up | 200 OK | 107 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 114 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 159 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 148 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 273 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 158 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 283 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 159 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 119 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 139 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 193 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 221 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 121 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 78 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 89 ms | EU (Falkenstein) |
Test from your connection
Your browser tries to reach newrelic.com directly, the same way it would if you opened it. We compare that with our own check to tell whether the problem is the site or your connection.
We record only whether the test worked, how long it took and your country. Ad blockers can block the test for some sites.
Official status
Recently resolved, as reported by New Relic
- Next-Gen Entity Platform Issues, 9 min
- Data Irregularities for US region, 2 h 36 min
- New Relic UI errors, under a minute
- Salesforce Service Disruption, 5 h 32 min
- Data Irregularities for EU Region, under a minute
- Issues loading Alerts and Activity page, 17 min
Problem reports
Nobody has reported a problem with New Relic in the last 7 days. If it isn't working for you, say so at the top of this page.
Comments
No comments yet
New Relic outage history
No outages in the last 90 days
If New Relic isn't working for you
Reload without the cache
Press Ctrl+F5 on Windows or Cmd+Shift+R on a Mac, or open the site in a private window.
Try another network
Switch between Wi-Fi and mobile data. If it works on one, the problem is your network or provider.
Pause extensions and VPN
Ad blockers, VPNs and proxies are common causes of sites failing to load.
Restart the app or device
For mobile apps, also check for an update.
Check your clock
A wrong date or time on your device breaks secure connections.
Refresh your DNS
If only New Relic fails, restart your router or switch to a public DNS resolver.
Common questions about New Relic
- Is New Relic down for everyone or just for me?
- Most likely just you. New Relic answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach newrelic.com.
- Where is New Relic down?
- On their latest checks, New Relic failed from United States and worked from 12 other places. The outage map above shows each place's result and response time.
- What problems do people report with New Relic?
- Nobody has reported a problem in the last 7 days. If New Relic isn't working for you, add a report at the top of this page so the next visitor knows.
- How often does New Relic go down?
- Over the last 30 days New Relic was reachable in 100% of our 38 scheduled checks. We have not logged an outage in the last 90 days.
- How do you check whether New Relic is down?
- Every 5 minutes our server in EU (Falkenstein) looks up newrelic.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.
- Does New Relic have an official status page?
- Yes, New Relic posts its own updates at status.newrelic.com. We read it every few minutes; at the moment it says "All Systems Operational".