Is Neon down? Live status and outage map
No, Neon is up right now.
It answered in 90 ms. If it isn't working for you, the problem is probably on your side, so see what to try below.
Checked from EU (Falkenstein) · Check from other countries
Not working for you? Tell others what's wrong. Reports are anonymous; we don't store IP addresses.
- Response time
- 90msHTTP 200 OK
- Uptime, 24 hours
- 100%31 checks
- Uptime, 30 days
- 100%31 checks
- SSL certificate
- 61daysValid until Jan 3, 2027
Notify me when Neon is down
Leave your email and we'll write to you when our checks find Neon down. No account needed.
Neon outage map
Reached from all 13 places
Fastest from Frankfurt, Germany (54 ms), slowest from Durban, South Africa (371 ms).
The big dot is our server in EU (Falkenstein), which decides the status above. Small dots are home and mobile connections, one per country. Countries are shaded as visitors run the connection test below or report problems.
Check from other countries
0 of 5 picked
Pick up to 5 countries and watch them on the map. One home or mobile connection in each opens neon.com through Globalping, so you can see whether a problem is limited to some places. You can do this 3 times an hour.
Last 24 hours
Last 15 checks
| Time | Result | Answer | Response | From |
|---|---|---|---|---|
| Scheduled | Up | 200 OK | 90 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 141 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 102 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 113 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 185 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 154 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 123 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 80 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 131 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 104 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 210 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 122 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 199 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 167 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 182 ms | EU (Falkenstein) |
Test from your connection
Your browser tries to reach neon.com directly, the same way it would if you opened it. We compare that with our own check to tell whether the problem is the site or your connection.
We record only whether the test worked, how long it took and your country. Ad blockers can block the test for some sites.
Official status
Problem reports
Nobody has reported a problem with Neon in the last 7 days. If it isn't working for you, say so at the top of this page.
Comments
No comments yet
Neon outage history
No outages in the last 90 days
If Neon isn't working for you
Reload without the cache
Press Ctrl+F5 on Windows or Cmd+Shift+R on a Mac, or open the site in a private window.
Try another network
Switch between Wi-Fi and mobile data. If it works on one, the problem is your network or provider.
Pause extensions and VPN
Ad blockers, VPNs and proxies are common causes of sites failing to load.
Restart the app or device
For mobile apps, also check for an update.
Check your clock
A wrong date or time on your device breaks secure connections.
Refresh your DNS
If only Neon fails, restart your router or switch to a public DNS resolver.
Common questions about Neon
- Is Neon down for everyone or just for me?
- Most likely just you. Neon answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach neon.com.
- Where is Neon down?
- Nowhere we checked. All 13 places on the outage map above reached Neon on their latest check.
- What problems do people report with Neon?
- Nobody has reported a problem in the last 7 days. If Neon isn't working for you, add a report at the top of this page so the next visitor knows.
- How often does Neon go down?
- Over the last 30 days Neon was reachable in 100% of our 31 scheduled checks. We have not logged an outage in the last 90 days.
- How do you check whether Neon is down?
- Every 5 minutes our server in EU (Falkenstein) looks up neon.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.
- Does Neon have an official status page?
- Yes, Neon posts its own updates at neonstatus.com. We read it every few minutes; at the moment it says "Operational".