Is NetEase Cloud Music down for everyone or just for me?

Most likely just you. NetEase Cloud Music answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach music.163.com.

What problems do people report with NetEase Cloud Music?

Nobody has reported a problem in the last 7 days. If NetEase Cloud Music isn't working for you, add a report at the top of this page so the next visitor knows.

How often does NetEase Cloud Music go down?

Over the last 30 days NetEase Cloud Music was reachable in 100% of our 2,000 scheduled checks. We have not logged an outage in the last 90 days.

How do you check whether NetEase Cloud Music is down?

Every 5 minutes our server in EU (Falkenstein) looks up music.163.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.

Is NetEase Cloud Music down? Live status and outage map

music.163.comMusic & audioChecked every 5 minutes

No, NetEase Cloud Music is up right now.

It answered in 786 ms. If it isn't working for you, the problem is probably on your side, so see what to try below.

Checked 3 minutes ago from EU (Falkenstein) · Check from other countries

Not working for you? Tell others what's wrong. Reports are anonymous; we don't store IP addresses.

Response time: 786msHTTP 200 OK
Uptime, 24 hours: 100%273 checks
Uptime, 30 days: 100%2,000 checks
SSL certificate: 147daysValid until Apr 11, 2027

Notify me when NetEase Cloud Music is down

Leave your email and we'll write to you when our checks find NetEase Cloud Music down. No account needed.

NetEase Cloud Music outage map

ReachableProblems or reportsUnreachable

Reached from EU (Falkenstein)

The big dot is our server in EU (Falkenstein), which decides the status above. Small dots are home and mobile connections, one per country. Countries are shaded as visitors run the connection test below or report problems.

Check from other countries

0 of 5 picked

Pick up to 5 countries and watch them on the map. One home or mobile connection in each opens music.163.com through Globalping, so you can see whether a problem is limited to some places. You can do this 3 times an hour.

Last 24 hours

UpProblemsDownNo data

24h agoNo problems detectedNow

Typical 809 msFastest 781 msSlowest 1.4 s

2.0 s1.0 s

24h ago18h12h6hNow

Last 15 checks

Newest first

The latest checks of NetEase Cloud Music
Time	Result	Answer	Response	From
Nov 15, 01:48 UTCScheduled	Up	200 OK	786 ms	EU (Falkenstein)
Nov 15, 01:42 UTCScheduled	Up	200 OK	795 ms	EU (Falkenstein)
Nov 15, 01:37 UTCScheduled	Up	200 OK	962 ms	EU (Falkenstein)
Nov 15, 01:32 UTCScheduled	Up	200 OK	791 ms	EU (Falkenstein)
Nov 15, 01:27 UTCScheduled	Up	200 OK	783 ms	EU (Falkenstein)
Nov 15, 01:22 UTCScheduled	Up	200 OK	791 ms	EU (Falkenstein)
Nov 15, 01:17 UTCScheduled	Up	200 OK	841 ms	EU (Falkenstein)
Nov 15, 01:12 UTCScheduled	Up	200 OK	799 ms	EU (Falkenstein)
Nov 15, 01:06 UTCScheduled	Up	200 OK	797 ms	EU (Falkenstein)
Nov 15, 01:01 UTCScheduled	Up	200 OK	801 ms	EU (Falkenstein)
Nov 15, 00:55 UTCScheduled	Up	200 OK	805 ms	EU (Falkenstein)
Nov 15, 00:49 UTCScheduled	Up	200 OK	799 ms	EU (Falkenstein)
Nov 15, 00:44 UTCScheduled	Up	200 OK	958 ms	EU (Falkenstein)
Nov 15, 00:39 UTCScheduled	Up	200 OK	815 ms	EU (Falkenstein)
Nov 15, 00:34 UTCScheduled	Up	200 OK	804 ms	EU (Falkenstein)

Test from your connection

Your browser tries to reach music.163.com directly, the same way it would if you opened it. We compare that with our own check to tell whether the problem is the site or your connection.

We record only whether the test worked, how long it took and your country. Ad blockers can block the test for some sites.

Problem reports

Nobody has reported a problem with NetEase Cloud Music in the last 7 days. If it isn't working for you, say so at the top of this page.

Comments

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Describe what isn't working with NetEase Cloud Music to help the next person.

NetEase Cloud Music outage history

Last 90 days

No outages in the last 90 days

Every scheduled check of NetEase Cloud Music has been answered since we started monitoring it.

If NetEase Cloud Music isn't working for you

Reload without the cache
Press Ctrl+F5 on Windows or Cmd+Shift+R on a Mac, or open the site in a private window.
Try another network
Switch between Wi-Fi and mobile data. If it works on one, the problem is your network or provider.
Pause extensions and VPN
Ad blockers, VPNs and proxies are common causes of sites failing to load.
Restart the app or device
For mobile apps, also check for an update.
Check your clock
A wrong date or time on your device breaks secure connections.
Refresh your DNS
If only NetEase Cloud Music fails, restart your router or switch to a public DNS resolver.

Common questions about NetEase Cloud Music

Is NetEase Cloud Music down for everyone or just for me?: Most likely just you. NetEase Cloud Music answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach music.163.com.
What problems do people report with NetEase Cloud Music?: Nobody has reported a problem in the last 7 days. If NetEase Cloud Music isn't working for you, add a report at the top of this page so the next visitor knows.
How often does NetEase Cloud Music go down?: Over the last 30 days NetEase Cloud Music was reachable in 100% of our 2,000 scheduled checks. We have not logged an outage in the last 90 days.
How do you check whether NetEase Cloud Music is down?: Every 5 minutes our server in EU (Falkenstein) looks up music.163.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.