Is LiveChat down for everyone or just for me?

Most likely just you. LiveChat answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach livechat.com.

Where is LiveChat down?

Nowhere we checked. All 13 places on the outage map above reached LiveChat on their latest check.

What problems do people report with LiveChat?

Nobody has reported a problem in the last 7 days. If LiveChat isn't working for you, add a report at the top of this page so the next visitor knows.

How often does LiveChat go down?

Over the last 30 days LiveChat was reachable in 99.95% of our 2,006 scheduled checks. The latest outage we logged began on Nov 11, 2026, seen in a single check.

How do you check whether LiveChat is down?

Every 5 minutes our server in EU (Falkenstein) looks up livechat.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.

Does LiveChat have an official status page?

Yes, LiveChat posts its own updates at status.livechat.com. We read it every few minutes; at the moment it says "All Systems Operational".

Is LiveChat down? Live status and outage map

livechat.comMessaging & callsChecked every 5 minutes

Official status

No, LiveChat is up right now.

It answered in 407 ms. If it isn't working for you, the problem is probably on your side, so see what to try below.

Checked just now from EU (Falkenstein) · Check from other countries

Not working for you? Tell others what's wrong. Reports are anonymous; we don't store IP addresses.

Response time: 407msHTTP 200 OK
Uptime, 24 hours: 100%274 checks
Uptime, 30 days: 99.95%2,006 checks
SSL certificate: 61daysValid until Jan 15, 2027

Notify me when LiveChat is down

Leave your email and we'll write to you when our checks find LiveChat down. No account needed.

LiveChat outage map

ReachableProblems or reportsUnreachable

Reached from all 13 places

Fastest from Stockholm, Sweden (54 ms), slowest from Aizawl, India (474 ms).

The big dot is our server in EU (Falkenstein), which decides the status above. Small dots are home and mobile connections, one per country. Countries are shaded as visitors run the connection test below or report problems.

Check from other countries

0 of 5 picked

Pick up to 5 countries and watch them on the map. One home or mobile connection in each opens livechat.com through Globalping, so you can see whether a problem is limited to some places. You can do this 3 times an hour.

Last 24 hours

UpProblemsDownNo data

24h agoNo problems detectedNow

Typical 261 msFastest 155 msSlowest 407 ms

500 ms250 ms

24h ago18h12h6hNow

Last 15 checks

Newest first

The latest checks of LiveChat
Time	Result	Answer	Response	From
Nov 15, 01:49 UTCScheduled	Up	200 OK	407 ms	EU (Falkenstein)
Nov 15, 01:44 UTCScheduled	Up	200 OK	131 ms	EU (Falkenstein)
Nov 15, 01:39 UTCScheduled	Up	200 OK	301 ms	EU (Falkenstein)
Nov 15, 01:34 UTCScheduled	Up	200 OK	498 ms	EU (Falkenstein)
Nov 15, 01:29 UTCScheduled	Up	200 OK	156 ms	EU (Falkenstein)
Nov 15, 01:24 UTCScheduled	Up	200 OK	146 ms	EU (Falkenstein)
Nov 15, 01:18 UTCScheduled	Up	200 OK	243 ms	EU (Falkenstein)
Nov 15, 01:13 UTCScheduled	Up	200 OK	181 ms	EU (Falkenstein)
Nov 15, 01:08 UTCScheduled	Up	200 OK	180 ms	EU (Falkenstein)
Nov 15, 01:02 UTCScheduled	Up	200 OK	185 ms	EU (Falkenstein)
Nov 15, 00:57 UTCScheduled	Up	200 OK	322 ms	EU (Falkenstein)
Nov 15, 00:52 UTCScheduled	Up	200 OK	177 ms	EU (Falkenstein)
Nov 15, 00:47 UTCScheduled	Up	200 OK	162 ms	EU (Falkenstein)
Nov 15, 00:42 UTCScheduled	Up	200 OK	305 ms	EU (Falkenstein)
Nov 15, 00:36 UTCScheduled	Up	200 OK	233 ms	EU (Falkenstein)

Test from your connection

Your browser tries to reach livechat.com directly, the same way it would if you opened it. We compare that with our own check to tell whether the problem is the site or your connection.

We record only whether the test worked, how long it took and your country. Ad blockers can block the test for some sites.

Official status

LiveChat status page

All Systems OperationalFrom LiveChat's own status page, read 1 minute ago

Recently resolved, as reported by LiveChat

Workflows malfunctionOct 14, 02:08 UTC, 1 h 51 min
Workflows malfunctionOct 12, 17:21 UTC, 7 h 39 min
Login issuesSep 26, 13:00 UTC, 58 min

Problem reports

Nobody has reported a problem with LiveChat in the last 7 days. If it isn't working for you, say so at the top of this page.

Comments

No comments yet

Describe what isn't working with LiveChat to help the next person.

LiveChat outage history

Last 90 days

Down in one check
Nov 11, 15:16 UTC
Connected, but the server did not respond within 10 seconds.

If LiveChat isn't working for you

Reload without the cache
Press Ctrl+F5 on Windows or Cmd+Shift+R on a Mac, or open the site in a private window.
Try another network
Switch between Wi-Fi and mobile data. If it works on one, the problem is your network or provider.
Pause extensions and VPN
Ad blockers, VPNs and proxies are common causes of sites failing to load.
Restart the app or device
For mobile apps, also check for an update.
Check your clock
A wrong date or time on your device breaks secure connections.
Refresh your DNS
If only LiveChat fails, restart your router or switch to a public DNS resolver.

Common questions about LiveChat

Is LiveChat down for everyone or just for me?: Most likely just you. LiveChat answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach livechat.com.
Where is LiveChat down?: Nowhere we checked. All 13 places on the outage map above reached LiveChat on their latest check.
What problems do people report with LiveChat?: Nobody has reported a problem in the last 7 days. If LiveChat isn't working for you, add a report at the top of this page so the next visitor knows.
How often does LiveChat go down?: Over the last 30 days LiveChat was reachable in 99.95% of our 2,006 scheduled checks. The latest outage we logged began on Nov 11, 2026, seen in a single check.
How do you check whether LiveChat is down?: Every 5 minutes our server in EU (Falkenstein) looks up livechat.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.
Does LiveChat have an official status page?: Yes, LiveChat posts its own updates at status.livechat.com. We read it every few minutes; at the moment it says "All Systems Operational".