Is Intercom down for everyone or just for me?

Most likely just you. Intercom answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach intercom.com.

What problems do people report with Intercom?

Nobody has reported a problem in the last 7 days. If Intercom isn't working for you, add a report at the top of this page so the next visitor knows.

How often does Intercom go down?

Over the last 30 days Intercom was reachable in 100% of our 622 scheduled checks. We have not logged an outage in the last 90 days.

How do you check whether Intercom is down?

Every 5 minutes our server in EU (Falkenstein) looks up intercom.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.

Does Intercom have an official status page?

Yes, Intercom posts its own updates at www.finstatus.com. We read it every few minutes; at the moment it says "All Systems Operational".

Is Intercom down? Live status and outage map

intercom.comMessaging & callsChecked every 5 minutes

Official status

No, Intercom is up right now.

It answered in 462 ms. If it isn't working for you, the problem is probably on your side, so see what to try below.

Checked 3 minutes ago from EU (Falkenstein) · Check from other countries

Not working for you? Tell others what's wrong. Reports are anonymous; we don't store IP addresses.

Response time: 462msHTTP 200 OK
Uptime, 24 hours: 100%273 checks
Uptime, 30 days: 100%622 checks
SSL certificate: 164daysValid until Apr 28, 2027

Notify me when Intercom is down

Leave your email and we'll write to you when our checks find Intercom down. No account needed.

Intercom outage map

ReachableProblems or reportsUnreachable

Reached from EU (Falkenstein)

The big dot is our server in EU (Falkenstein), which decides the status above. Small dots are home and mobile connections, one per country. Countries are shaded as visitors run the connection test below or report problems.

Check from other countries

0 of 5 picked

Pick up to 5 countries and watch them on the map. One home or mobile connection in each opens intercom.com through Globalping, so you can see whether a problem is limited to some places. You can do this 3 times an hour.

Last 24 hours

UpProblemsDownNo data

24h agoNo problems detectedNow

Typical 493 msFastest 390 msSlowest 685 ms

800 ms400 ms

24h ago18h12h6hNow

Last 15 checks

Newest first

The latest checks of Intercom
Time	Result	Answer	Response	From
Nov 15, 01:46 UTCScheduled	Up	200 OK	462 ms	EU (Falkenstein)
Nov 15, 01:41 UTCScheduled	Up	200 OK	382 ms	EU (Falkenstein)
Nov 15, 01:36 UTCScheduled	Up	200 OK	470 ms	EU (Falkenstein)
Nov 15, 01:30 UTCScheduled	Up	200 OK	361 ms	EU (Falkenstein)
Nov 15, 01:25 UTCScheduled	Up	200 OK	371 ms	EU (Falkenstein)
Nov 15, 01:20 UTCScheduled	Up	200 OK	428 ms	EU (Falkenstein)
Nov 15, 01:15 UTCScheduled	Up	200 OK	514 ms	EU (Falkenstein)
Nov 15, 01:09 UTCScheduled	Up	200 OK	381 ms	EU (Falkenstein)
Nov 15, 01:04 UTCScheduled	Up	200 OK	482 ms	EU (Falkenstein)
Nov 15, 00:59 UTCScheduled	Up	200 OK	385 ms	EU (Falkenstein)
Nov 15, 00:54 UTCScheduled	Up	200 OK	454 ms	EU (Falkenstein)
Nov 15, 00:48 UTCScheduled	Up	200 OK	401 ms	EU (Falkenstein)
Nov 15, 00:43 UTCScheduled	Up	200 OK	510 ms	EU (Falkenstein)
Nov 15, 00:37 UTCScheduled	Up	200 OK	399 ms	EU (Falkenstein)
Nov 15, 00:32 UTCScheduled	Up	200 OK	430 ms	EU (Falkenstein)

Test from your connection

Your browser tries to reach intercom.com directly, the same way it would if you opened it. We compare that with our own check to tell whether the problem is the site or your connection.

We record only whether the test worked, how long it took and your country. Ad blockers can block the test for some sites.

Official status

Fin status page

All Systems OperationalFrom Fin's own status page, read just now

Recently resolved, as reported by Fin

Delays in outbound email deliveryNov 12, 21:17 UTC, 21 h 20 min
Elevated errors and latencies in the European hosting region.Nov 6, 15:36 UTC, 50 min
Slow Fin ProceduresOct 30, 18:06 UTC, 24 min
Customer contact details showing up as "Redacted" in the Intercom InboxOct 14, 17:43 UTC, 12 min
Issues with Fin for SalesforceSep 16, 11:51 UTC, 5 h 27 min
Messenger Help Articles not displayingSep 9, 15:55 UTC, 9 min

Problem reports

Nobody has reported a problem with Intercom in the last 7 days. If it isn't working for you, say so at the top of this page.

Comments

No comments yet

Describe what isn't working with Intercom to help the next person.

Intercom outage history

Last 90 days

No outages in the last 90 days

Every scheduled check of Intercom has been answered since we started monitoring it.

If Intercom isn't working for you

Reload without the cache
Press Ctrl+F5 on Windows or Cmd+Shift+R on a Mac, or open the site in a private window.
Try another network
Switch between Wi-Fi and mobile data. If it works on one, the problem is your network or provider.
Pause extensions and VPN
Ad blockers, VPNs and proxies are common causes of sites failing to load.
Restart the app or device
For mobile apps, also check for an update.
Check your clock
A wrong date or time on your device breaks secure connections.
Refresh your DNS
If only Intercom fails, restart your router or switch to a public DNS resolver.

Common questions about Intercom

Is Intercom down for everyone or just for me?: Most likely just you. Intercom answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach intercom.com.
What problems do people report with Intercom?: Nobody has reported a problem in the last 7 days. If Intercom isn't working for you, add a report at the top of this page so the next visitor knows.
How often does Intercom go down?: Over the last 30 days Intercom was reachable in 100% of our 622 scheduled checks. We have not logged an outage in the last 90 days.
How do you check whether Intercom is down?: Every 5 minutes our server in EU (Falkenstein) looks up intercom.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.
Does Intercom have an official status page?: Yes, Intercom posts its own updates at www.finstatus.com. We read it every few minutes; at the moment it says "All Systems Operational".