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Is Fidelity down? Live status and outage map

fidelity.comPayments & financeChecked every 5 minutes

No, Fidelity is up right now.

It answered in 602 ms. If it isn't working for you, the problem is probably on your side, so see what to try below.

Checked from EU (Falkenstein) · Check from other countries

Not working for you? Tell others what's wrong. Reports are anonymous; we don't store IP addresses.

Response time
602msHTTP 200 OK
Uptime, 24 hours
100%20 checks
Uptime, 30 days
100%20 checks
SSL certificate
42daysValid until Dec 8, 2026

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Fidelity outage map

ReachableProblems or reportsUnreachable

Reached from EU (Falkenstein)

The big dot is our server in EU (Falkenstein), which decides the status above. Small dots are home and mobile connections, one per country. Countries are shaded as visitors run the connection test below or report problems.

Check from other countries

0 of 5 picked

Pick up to 5 countries and watch them on the map. One home or mobile connection in each opens fidelity.com through Globalping, so you can see whether a problem is limited to some places. You can do this 3 times an hour.

Last 24 hours

UpProblemsDownNo data
24h agoNo problems detectedNow
Typical 632 msFastest 582 msSlowest 956 ms
1.5 s750 ms
24h ago18h12h6hNow

Last 15 checks

Newest first
The latest checks of Fidelity
TimeResultResponse
ScheduledUp602 ms
ScheduledUp1.0 s
ScheduledUp784 ms
ScheduledUp720 ms
ScheduledUp653 ms
ScheduledUp572 ms
ScheduledUp626 ms
ScheduledUp662 ms
ScheduledUp648 ms
ScheduledUp583 ms
ScheduledUp636 ms
ScheduledUp610 ms
ScheduledUp649 ms
ScheduledUp629 ms
ScheduledUp1.1 s

Test from your connection

Your browser tries to reach fidelity.com directly, the same way it would if you opened it. We compare that with our own check to tell whether the problem is the site or your connection.

We record only whether the test worked, how long it took and your country. Ad blockers can block the test for some sites.

Problem reports

Nobody has reported a problem with Fidelity in the last 7 days. If it isn't working for you, say so at the top of this page.

Comments

Plain text only. Links and email addresses can't be posted.0/500

No comments yet

Describe what isn't working with Fidelity to help the next person.

Fidelity outage history

Last 90 days

No outages in the last 90 days

Every scheduled check of Fidelity has been answered since we started monitoring it.

If Fidelity isn't working for you

  • Reload without the cache

    Press Ctrl+F5 on Windows or Cmd+Shift+R on a Mac, or open the site in a private window.

  • Try another network

    Switch between Wi-Fi and mobile data. If it works on one, the problem is your network or provider.

  • Pause extensions and VPN

    Ad blockers, VPNs and proxies are common causes of sites failing to load.

  • Restart the app or device

    For mobile apps, also check for an update.

  • Check your clock

    A wrong date or time on your device breaks secure connections.

  • Refresh your DNS

    If only Fidelity fails, restart your router or switch to a public DNS resolver.

Common questions about Fidelity

Is Fidelity down for everyone or just for me?
Most likely just you. Fidelity answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach fidelity.com.
What problems do people report with Fidelity?
Nobody has reported a problem in the last 7 days. If Fidelity isn't working for you, add a report at the top of this page so the next visitor knows.
How often does Fidelity go down?
Over the last 30 days Fidelity was reachable in 100% of our 20 scheduled checks. We have not logged an outage in the last 90 days.
How do you check whether Fidelity is down?
Every 5 minutes our server in EU (Falkenstein) looks up fidelity.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.