Is BigCommerce down for everyone or just for me?

Most likely just you. BigCommerce answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach bigcommerce.com.

What problems do people report with BigCommerce?

Nobody has reported a problem in the last 7 days. If BigCommerce isn't working for you, add a report at the top of this page so the next visitor knows.

How often does BigCommerce go down?

Over the last 30 days BigCommerce was reachable in 100% of our 2,006 scheduled checks. We have not logged an outage in the last 90 days.

How do you check whether BigCommerce is down?

Every 5 minutes our server in EU (Falkenstein) looks up bigcommerce.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.

Does BigCommerce have an official status page?

Yes, BigCommerce posts its own updates at status.bigcommerce.com. We read it every few minutes; at the moment it says "All Systems Operational".

Is BigCommerce down? Live status and outage map

bigcommerce.comCloud & hostingChecked every 5 minutes

Official status

No, BigCommerce is up right now.

It answered in 295 ms. If it isn't working for you, the problem is probably on your side, so see what to try below.

Checked just now from EU (Falkenstein) · Check from other countries

Not working for you? Tell others what's wrong. Reports are anonymous; we don't store IP addresses.

Response time: 295msHTTP 200 OK
Uptime, 24 hours: 100%275 checks
Uptime, 30 days: 100%2,006 checks
SSL certificate: 103daysValid until Feb 26, 2027

Notify me when BigCommerce is down

Leave your email and we'll write to you when our checks find BigCommerce down. No account needed.

BigCommerce outage map

ReachableProblems or reportsUnreachable

Reached from EU (Falkenstein)

The big dot is our server in EU (Falkenstein), which decides the status above. Small dots are home and mobile connections, one per country. Countries are shaded as visitors run the connection test below or report problems.

Check from other countries

0 of 5 picked

Pick up to 5 countries and watch them on the map. One home or mobile connection in each opens bigcommerce.com through Globalping, so you can see whether a problem is limited to some places. You can do this 3 times an hour.

Last 24 hours

UpProblemsDownNo data

24h agoNo problems detectedNow

Typical 352 msFastest 249 msSlowest 567 ms

800 ms400 ms

24h ago18h12h6hNow

Last 15 checks

Newest first

The latest checks of BigCommerce
Time	Result	Answer	Response	From
Nov 15, 01:48 UTCScheduled	Up	200 OK	295 ms	EU (Falkenstein)
Nov 15, 01:43 UTCScheduled	Up	200 OK	270 ms	EU (Falkenstein)
Nov 15, 01:38 UTCScheduled	Up	200 OK	263 ms	EU (Falkenstein)
Nov 15, 01:33 UTCScheduled	Up	200 OK	404 ms	EU (Falkenstein)
Nov 15, 01:28 UTCScheduled	Up	200 OK	314 ms	EU (Falkenstein)
Nov 15, 01:23 UTCScheduled	Up	200 OK	240 ms	EU (Falkenstein)
Nov 15, 01:18 UTCScheduled	Up	200 OK	283 ms	EU (Falkenstein)
Nov 15, 01:12 UTCScheduled	Up	200 OK	271 ms	EU (Falkenstein)
Nov 15, 01:07 UTCScheduled	Up	200 OK	279 ms	EU (Falkenstein)
Nov 15, 01:01 UTCScheduled	Up	200 OK	298 ms	EU (Falkenstein)
Nov 15, 00:56 UTCScheduled	Up	200 OK	256 ms	EU (Falkenstein)
Nov 15, 00:51 UTCScheduled	Up	200 OK	441 ms	EU (Falkenstein)
Nov 15, 00:46 UTCScheduled	Up	200 OK	551 ms	EU (Falkenstein)
Nov 15, 00:40 UTCScheduled	Up	200 OK	281 ms	EU (Falkenstein)
Nov 15, 00:35 UTCScheduled	Up	200 OK	264 ms	EU (Falkenstein)

Test from your connection

Your browser tries to reach bigcommerce.com directly, the same way it would if you opened it. We compare that with our own check to tell whether the problem is the site or your connection.

We record only whether the test worked, how long it took and your country. Ad blockers can block the test for some sites.

Official status

BigCommerce status page

All Systems OperationalFrom BigCommerce's own status page, read just now

Recently resolved, as reported by BigCommerce

Some products are not searchable in StorefrontNov 4, 18:41 UTC, 1 h 52 min
High Rate of Cloudflare Challenge PagesOct 28, 03:11 UTC, 43 h 18 min
Degraded search availability across the platformOct 27, 21:23 UTC, 1 h 6 min
Bolt payments are currently failingOct 27, 05:29 UTC, 2 h 12 min
Some Android shoppers on headless storefronts may be unable to reach checkoutOct 26, 12:07 UTC, 2 h 11 min
Search availability reduced and latency increasedOct 24, 15:35 UTC, 3 h 12 min

Problem reports

Nobody has reported a problem with BigCommerce in the last 7 days. If it isn't working for you, say so at the top of this page.

Comments

No comments yet

Describe what isn't working with BigCommerce to help the next person.

BigCommerce outage history

Last 90 days

No outages in the last 90 days

Every scheduled check of BigCommerce has been answered since we started monitoring it.

If BigCommerce isn't working for you

Reload without the cache
Press Ctrl+F5 on Windows or Cmd+Shift+R on a Mac, or open the site in a private window.
Try another network
Switch between Wi-Fi and mobile data. If it works on one, the problem is your network or provider.
Pause extensions and VPN
Ad blockers, VPNs and proxies are common causes of sites failing to load.
Restart the app or device
For mobile apps, also check for an update.
Check your clock
A wrong date or time on your device breaks secure connections.
Refresh your DNS
If only BigCommerce fails, restart your router or switch to a public DNS resolver.

Common questions about BigCommerce

Is BigCommerce down for everyone or just for me?: Most likely just you. BigCommerce answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach bigcommerce.com.
What problems do people report with BigCommerce?: Nobody has reported a problem in the last 7 days. If BigCommerce isn't working for you, add a report at the top of this page so the next visitor knows.
How often does BigCommerce go down?: Over the last 30 days BigCommerce was reachable in 100% of our 2,006 scheduled checks. We have not logged an outage in the last 90 days.
How do you check whether BigCommerce is down?: Every 5 minutes our server in EU (Falkenstein) looks up bigcommerce.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.
Does BigCommerce have an official status page?: Yes, BigCommerce posts its own updates at status.bigcommerce.com. We read it every few minutes; at the moment it says "All Systems Operational".